I’m viewing reviews for hotels on these two sites… And they seem to have different star ratings for the SAME HOTEL. Why? Who should I trust? EG. Trip advisor shows 4.5 stars when Hotel club shows 5 stars. And it occurs for alot of their hotels too… About .5 to 1 star difference.
Who should I trust with the hotel star ratings?
TripAdvisor and HotelClub have different rating scales; as a result, the star ratings are different. To me, stars are secondary. The personal ratings on the TripAdvisor websites are invaluable. Have a happy stay.
hi all.done a silly spur of the moment thing and booked a holiday going to tunisia next may.ive paid £175 deposit the total holiday cost is £1560.ive been on the trip advisor and holiday watchdog sites to look up the resort and hotel.
the soviva resort port el kantouie.
my god all the reviews are realy bad and to be truthful the place sounds like a dump,im realy concerned and i now dont want to go.im not realy sure what to do .i rang thomas cook thismorning the advisor said "we have had very good reviews about the hotel and you cant listen to silly reviews" i think she was trying to palm me off………..please help i realy dont want to be wasting our hard earned cash on a holiday were going to regret .what can i do?thankyou for your help/
i think you may be able to to change your holiday destination and transfer the deposit over. Best to ring your agent again and ask about changing holiday and state that you feel you were ill informed about the destinaton as you have looked up sites.